Background and Mission

Ableton provides its employees with state-of-the-art IT facilities and services. To support this dynamic and creative environment of over 170 employees, Ableton is expanding its IT Team. We are looking for two full-time

Desktop Environment Specialists (F/M).  

You will cover two aspects in this role. In the customer-facing aspect, you will take care of desktop support for your colleagues. In the backend aspect, you will have ownership of, and administer, desktop management systems.   

What you will do:

  • Client-facing support for hardware and software issues within a mixed environment (Windows, OS X, Linux)
  • Administration and ownership of desktop management system
  • User account creation
  • Troubleshoot email, calendaring and smartphone issues
  • Inventorise, configure, and deploy printers, deskphones, and client computers
  • Maintain inventory and licensing documentation
  • Organise and maintain storage of hardware inventory

What you need to bring:

  • Very good spoken and written English
  • Strong commitment to a proactive solutions- and service-oriented approach
  • Enjoys teamwork as well as working independently
  • Strong customer service and communications skills
  • Approachable and responsible

Essential Requirements:

  • University degree, or technical college qualification, ideally in an IT-related field, or equivalent relevant industry experience
  • Minimum of 2 years professional experience in client support in a company of at least 100 employees
  • Demonstrated experience in desktop support and administration (including Windows, Mac, and office applications)
  • Demonstrated experience in working within a Windows networked environment (Windows 2008/2010, Exchange, AD, groupware)
  • Knowledge of various hardware and operating systems, and their installation in mixed networks.
  • Performs tasks and approaches work in a structured and organised way
  • Familiar with desktop management systems (LANdesk, Altiris, SCCM, etc)

What will make you stand out from the crowd

  • Experience in administering desktop management technologies
  • Experience with agile or lean working methodologies

Sounds like a great opportunity?

If you want to join Ableton’s IT Team, please submit your resume and a cover letter.

The cover letter should address what you can bring to Ableton; how you meet the essential requirements (and any of the desirable skills); your possible starting date; your preferred salary; as well as any other relevant information.   

Ableton is an equal opportunity employer and supports workforce diversity

750 € Prämie

Infos zum Unternehmen


Unser Team besteht aus rund 150 Mitarbeitern aus 22 Ländern, die sich auf unsere Niederlassungen in Berlin und Los Angeles verteilen. Viele von uns sind als Musiker, Produzenten, DJs und Künstler aktiv. Und fast alle nutzen Live. Manche Mitarbeiter haben promoviert, andere sind Autodidakten, und die meisten stehen irgendwo dazwischen. Was für uns zählt: Wenn Sie hervorragende Arbeit leisten, dann passen Sie zu uns.